FRONT OFFICE AI
AGENTS
We function through a step-by-step engagement model designed to reduce risk, build confidence, and deliver measurable results.
AI AGENTS DESIGNED FOR COMMUNITY HEALTH IMPACT.
Healthcare organizations today are being asked to do more with less—serve more patients, improve outcomes, strengthen reporting, and expand engagement—often without additional staff or resources.
At SanDAI, we believe the answer is not just more people—it’s smarter systems powered by AI.
Our AI agents are designed to function as digital extensions of your team, helping you manage high volumes of patient interactions, streamline workflows, and capture meaningful data that supports both care delivery and funding requirements.
WHY AI AGENTS MATTER NOW
Many community-based organizations and health centers face common challenges:
Our AI agents directly address these gaps by providing 24/7 engagement, structured workflows, and scalable support—without increasing your staffing burden.
MORE THAN AUTOMATION —
A SMARTER WAY TO OPERATE
SaNDAI’s approach goes beyond basic automation.
We design AI agents that:
Think of our agents as new team members—ones that never miss a call, never forget a follow-up, and continuously improve over time.
BUILT FOR HEALTHCARE.
DESIGNED FOR TRUST.
All SaNDAI AI solutions are developed with healthcare organizations in mind, including:
We prioritize responsible AI use, ensuring your organization can innovate while maintaining trust with the communities you serve.
START SMALL. SCALE SMART.
Whether you begin with a single agent or deploy a full engagement ecosystem, our solutions are designed to grow with you. Many organizations start by solving one problem—like missed calls or patient follow-up—and quickly expand as they see the impact.
EXPLORE OUR AI AGENT SOLUTIONS
Below are two purpose-built AI agents designed to help your organization improve engagement, expand capacity, and strengthen outcomes from day one.
IDEAL FOR
AI RECEPTIONIST
Your 24/7 Intelligent Front Desk for Patient Engagement
In today’s fast-paced healthcare environment, every missed call is a missed opportunity to serve a patient, support a family, or capture critical data. The AI Receptionist is designed to ensure your organization is always responsive, accessible, and efficient—without increasing administrative burden.
The AI Receptionist functions as a 24/7 virtual front desk assistant, capable of answering incoming calls, engaging callers in natural conversation, and guiding them to the information or services they need. Whether it’s answering frequently asked questions, routing calls to the appropriate staff member, or helping schedule appointments, the AI Receptionist enhances your organization’s ability to deliver a seamless and professional experience every time.
Built with healthcare organizations in mind, John supports bilingual communication (English and Spanish) and can be configured to reflect your organization’s programs, services, and workflows. Beyond improving the caller experience, the AI Receptionist also helps capture valuable interaction data that can be used to strengthen reporting, identify trends, and improve service delivery.
KEY CAPABILITIES
AI CASE MANAGER ASSISTANT
Scalable, Intelligent Support for Patient Follow-Up and Data Collection
Effective case management requires consistent follow-up, meaningful engagement, and accurate data collection—yet limited staff capacity often makes this difficult to sustain. The AI Case Manager Assistant is designed to extend your team’s reach by supporting structured patient engagement and data-driven care coordination.
The AI Case Manager Assistant serves as a digital extension of your case management team, engaging clients through guided conversations that reinforce care plans and collect critical information. In its current configuration, the AI Case Manager Assistant conducts a phone-based Social Determinants of Health (SDOH) questionnaire, helping organizations systematically capture insights related to housing, transportation, food access, and other key factors that influence health outcomes.
With bilingual capabilities (English and Spanish), the AI Case Manager Assistant ensures inclusive and accessible communication across diverse populations. More importantly, the AI Case Manager Assistant enables organizations to collect structured, consistent data at scale—supporting grant reporting, program evaluation, and informed decision-making.
Designed with flexibility in mind, the AI Case Manager Assistant can be adapted over time to support additional workflows such as follow-ups, reminders, education, and care plan reinforcement.
KEY CAPABILITIES
BUNDLE OFFER:
THE INTELLIGENT PATIENT ENGAGEMENT PACKAGE
Two AI Agents. One Powerful Solution.
For organizations ready to take a more comprehensive approach to patient engagement and operational efficiency, SaNDAI offers a bundled solution that combines both frontline communication and structured care support.
By deploying an AI Receptionist and an AI Case Manager Assistant together, your organization creates a seamless engagement ecosystem—from the first point of contact to ongoing client follow-up and data collection.
WHAT YOU GET
AI AGENT SUPPORT & OPTIMIZATION SUBSCRIPTION
Ongoing Support to Keep Your AI Workforce Performing at Its Best
Deploying AI agents is just the beginning. To truly unlock their value, organizations need continuous optimization, updates, and strategic support. The SaNDAI AI Agent Support & Optimization Subscription ensures your agents remain accurate, effective, and aligned with your evolving programs and workflows.
This subscription provides your organization with a dedicated team of AI “Agent Handlers” who actively support, monitor, and refine your AI Receptionist and AI Case Manager Assistant over time.
WHAT’S INCLUDED
We refine conversation flows, improve responses, and enhance performance based on real-world usage and feedback.
Performance Monitoring & Insights
Track key metrics such as call volume, engagement rates, and data collection trends to inform decision-making.
Content & Knowledge Base Updates
Keep your agents current with updated program information, services, scripts, and messaging.
Modify call routing, questionnaires, and engagement logic as your organizational needs evolve.
Technical Support & Maintenance
Ongoing system monitoring, troubleshooting, and platform support to ensure reliable performance.
Staff Support & Light Training
Guidance for your team on how to interact with, manage, and request updates to your AI agents.
GET STARTED
Pair your AI agents with ongoing support to maximize performance, impact, and long-term success.